How we keep your trust
What ForU does with your health, your money and your medicines, and what it never does.
- Your data stays in IndiaRecords are stored on servers in Mumbai. Health details never go into logs, analytics or web links.
- You decide who sees your recordsA doctor reads your records only with your consent, and the app shows who opened them and when. You can get a copy of your data or ask us to erase it from the app.
- Only verified partnersDoctors are checked against the medical register. Chemists' drug licences and their expiry are on record. Riders are registered before their first ride.
- The exact medicine your doctor wroteShops supply the brand on the prescription and nothing else. If it has to change, your doctor writes a new prescription.
- Plain pricesMedicines are sold at MRP less the shop's own discount. No cashback, no wallet. A refund goes back the way you paid.
- No ratings, no paid ranking, no commissionsDoctors are listed with facts only, and nobody pays to appear first. No doctor earns anything from where you buy your medicines.
- Help with a reference numberEvery question or complaint you send from the app gets a reference number and a reply in the same place. You can also write to our grievance officer.